Fast Response - Good Quality - Time-saving
I have recently moved over to RootsMagic after using Generations,
I find the new program very pleasant and easy to work with,
except for the odd frustrating hic-cups. It is this reason
I am writing to you, to publicly thank your team through
you for the most courteous and prompt action, even with
the simple problems when I have made an enquiry, the three
main people I have had cause to speak to are Mark Williams,
Tony and Claire.
I have never had such wonderful service from any of the
other companies I have dealt with in the past. Please pass
on my many thanks.
Also I would like to thank you for putting on line BMDIndex,
having found several members of the family who have eluded
me for quite some time. As I am now mainly housebound this
service has been an enormous help in my hobby.
Robert (Bob) Shaw
Kia Ora & Greetings
Just writing to say thanks for your prompt response to
my recent order for the 1901 London census. I ordered this
on Friday 25th June and the CD's arrived here in New Zealand
yesterday 1st July. Thank you also for enclosing a copy
of your latest catalogue and must confess I have already
earmarked a few items for future purchase. I was also impressed
with the quality of the CD's as well as their content and
format for ease of use.
Excellent work, well done and as General McArthur once
said, "I will return".
I wish to thank you for the wonderful job on the Staffs
1871. Having purchased a few Cd's from you in the past I
have to say you are the best there is in purchasing good
quality census cd's .
May I congratulate you all on the excellent
scans of the 1841 Yorkshire census which I received a few
weeks ago. I debated whether to buy this or not as I had
a previous version, purchased from someone else (who had
better remain nameless!) but am very glad I did. In spite
of the difficulties with the original of which I am well
aware the results seem to be as good as the other census.
Well done! I would like to do more census transcribing for
Yorkshire and would like to ask which year is nearest to
completion please? It would seem to be better to spend time
on this one first.
Thank you for this. It's an excellent facility. It has,
in half an hour, enabled to find one person almost certainly,
with the registration details so I can get the certificate
to check. There are three others I didn't find, but I got
enough information to eliminate some who would have
stayed on the list of possibles. It was a very pleasant
Comments on London 1891 Census:
wanted to thank you for this marvellous product. I was away
when it came so have only been able to use it fairly recently,
but it has given me hours of pleasure, searching at home,
and I have found it straightforward to use. I thought you
might like to know of my particular use, which is as a disabled
person, needing to use a wheelchair outside my home. Record
offices, even the London ones which try hard to be accessible,
are hard work and often literally painful. Apart from that,
every trip to London is expensive. I am really thrilled
to be able to use the 1891 census just as if I were at the
FRC, only more comfortably!" SR
"Just received my copies of the
1891 London Census CDs. Absolutely marvelous! Found half
a dozen ancestors already, just by 'walking the streets'.
Well done on a truly fantastic job. Worth every penny. Can't
wait for the other years." M.T
"I have found the 1891 London
census a pleasure to use with clear and sharp images having
none of the tramline markings that the well worn fiche can
have. It is a lot easier to use and doesn't have the restraints
of the time I can spare in record offices." G.G.
"Just to let you know, I received
my 1891 London Census set Saturday, 13 Oct. It is a joy
to use, and even without a surname index. It sure beats
waiting & scrolling through films, allowing me to click
through the pages instead. The printouts are excellent.
Looking forward to your other Census
sets." T.W. USA
my first dip into the 1891 census for London. Would like
to say what a good job you have done. Its User Friendly
and even I have managed to find my way around without too
much difficulty." P.D.